Terms and Conditions

  1. Payment options: we accept all major credit or debit cards via paypal on request of an invoice (there is a £2.40 surcharge per bag for this payment method).
    Cheque if sent at least 3 weeks prior to trip.
    Cash with first bag pick up    
  2. Insurance liability for bags in transit remains with the individual and not the transfer service. It is therefore recommended that all travellers obtain the appropriate travel insurance.
  3. We take every care when transferring bags, however if you choose to leave valuable items in your baggage, eg laptops, tablets, jewellery etc it's at your own risk.
  4. Please ensure bags are ready for collection by 9.00am
  5. We transfer bags weighing up to 25kg. Please ensure bags are within the weight limit. Additional weight will be charged as an extra bag on pick up.
  6. Please clearly label each bag with the name of the person who made the booking. We will add our own label when the bags have been identified at the first pick up point.
  7. AirBnB's are becoming very popular with walkers/cyclists however many of these are self catering and have nobody in attendance during the day. As we are unable to give specific times please ensure the owner has arrangements in place for bag drop off/pick ups.
  8. On occasions walkers/cyclists change their plans mid route. We therefore ask where possible you supply a mobile number so that we can contact you should the need arise.
  9. Cancelled bookings may be refunded up until the day before you are due to start your walk/cycle. No refunds will be issued once your walk/cycle has started.
  10. Once you have confirmed your itinerary please fill out the itinerary form listed at the top of the homepage and SEND to complete your booking.